Privacy Policy

Effective Date: June 4, 2026

1. Introduction

Welcome to Chula Vista Photo Studio. Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described in this policy.

We are a professional photography studio operating in Chula Vista, California. All photography sessions take place at our studio location. Clients interact with us in person and online — including logging into our website to review proofs and booking appointments through our online scheduling system.

2. Information We Collect

We collect the following categories of personal information:

2.1 Information You Provide Directly

Full name
Email address
Phone number
Appointment date, time, and session preferences
Login credentials (username and password) for our client portal
Payment information (processed securely through our payment processor — we do not store full card details)
Any other information you provide when communicating with us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and browser type
Pages visited and time spent on the site
Referring website or source
Device type and operating system

This information is collected through cookies and similar technologies and is used to maintain website functionality and improve the user experience.

2.3 Photographs and Session Materials

As part of our photography services, we create and retain photographs and digital image files from your session. These files are made available to you through your secure client portal login.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To schedule, confirm, and manage your photography appointments
To send appointment reminders via text message (SMS) and email
To provide you with access to your proofs and session images through our client portal
To process payments for our services
To respond to inquiries, questions, and customer service requests
To send important updates or changes regarding your appointment or our services
To improve our website and overall client experience
To comply with applicable laws and regulations

We do not use your personal information for purposes beyond those listed above without your prior consent.

4. Appointment Reminders — Text & Email

When you book an appointment with us, you will receive reminders via:

Email: sent to the address you provide at the time of booking
Text message (SMS): sent to the mobile phone number you provide at the time of booking

By providing your phone number and booking an appointment, you consent to receive automated text message reminders related to your appointment. Standard messaging and data rates from your carrier may apply. You may opt out of text reminders at any time by replying STOP to any reminder message or by contacting us directly.

You may also update your communication preferences by logging into your account or contacting our studio.

5. Client Portal & Online Account

We provide a secure, password-protected client portal on our website where you can log in to review your photo proofs and session materials. To protect your account:

Use a strong, unique password for your account
Do not share your login credentials with others
Log out when finished, especially on shared devices

We implement reasonable security measures to protect your account and the images stored within it. If you believe your account has been compromised, please contact us immediately.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances, including:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or processing payments. These providers are contractually obligated to protect your information.
SMS Consent Exclusion: Notwithstanding the above, consumer mobile numbers and SMS consent information will not be shared, sold, or rented with third parties, affiliates, or service providers for marketing or any other purposes.
Legal Requirements: We may disclose your information if required by law, court order, or government authority.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal obligations. Specifically:

Appointment and contact information is retained for the duration of our business relationship and for a reasonable period thereafter.
Photographs and session images are retained per the terms communicated to you at the time of your session. Please contact us if you have questions about image storage timelines.
Account login credentials remain active until you request account deletion.

You may request deletion of your personal data at any time (see Section 9 — Your Rights).

8. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our security measures include:

Secure (HTTPS) transmission of data on our website
Password-protected client portals
Restricted internal access to personal information

While we strive to protect your information, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. As a California-based business, we recognize the rights provided under the California Consumer Privacy Act (CCPA) and related laws, including:

Right to Know: You may request information about the personal data we have collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate information we hold about you.
Right to Opt Out: You may opt out of any sale of your personal information. We do not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information in Section 11. We will respond to verifiable requests within 45 days as required by law.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If a parent or guardian believes their child’s information has been collected, please contact us and we will promptly delete it.

Photography sessions involving minors require a parent or guardian to be present and to provide consent for the session and any use of resulting images.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Chula Vista Photo Studio

Chula Vista, California

Email: [email protected]

Phone: 619-422-9281

Website: https://www.chulavistaphoto.com

We are committed to resolving any concerns you may have about our use of your personal information.